Refund policy
Refund Policy — Vintage Recorder
Last updated: November 11, 2025
At Vintage Recorder, we want you to be completely satisfied with your purchase.
If for any reason you are not, this Return & Refund Policy explains how you may return eligible items purchased from our store.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return, your item must meet the following conditions:
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Unused and in the same condition that you received it
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In its original packaging
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Accompanied by proof of purchase (such as an order confirmation email or receipt)
Please note:
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Customers are responsible for all shipping costs associated with returning their items.
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Shipping costs are non-refundable.
Non-Returnable Items
Certain items are not eligible for return, including:
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Personalized or custom-made products
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Gift cards
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Final sale or discounted items
Refunds
Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.
Exchanges
We currently do not offer direct exchanges.
If you wish to receive a different item, please return your original purchase for a refund (subject to the conditions above) and place a new order through our website.
Damaged or Defective Items
If you receive a defective or damaged product, please contact us immediately at vintagerecorder.official@gmail.com with clear photos of the product and packaging.
We will review your request and arrange a replacement or refund if applicable.
Questions
If you have any questions about our Return & Refund Policy, please contact us:
Email: vintagerecorder.official@gmail.com
Location: Republic of Korea
Thank you for shopping with Vintage Recorder.